One week after my previous review, I returned to Dr. Lambert's office for my deep tissue cleaning. During the cleaning, he thanked me profusely for the review, saying that it really helps others who are unfamiliar with the practice to understand the integrity that he and his team brings to the dental profession.Of course, there was no need to thank me; all I wrote was the truth, and integrity is certainly something that this office doesn't lack.As I mentioned in my previous review, I had recently visited another dental office, where I was recommended 18 fillings. My uncle, who's also a dentist, looked at my x-ray and told me that was bogus; he insisted that I get a second opinion, which is when I met Dr. Lambert. Dr. Lambert's opinion agreed with my uncle's, and said that I needed zero fillings. Literally none.But what all three dentists agreed on was that my gums weren't in great shape, and that I'd need a deep tissue cleaning.What I didn't mention in my last review is that when I saw the other dentist in San Jose, I actually got the deep tissue cleaning on the upper-left quadrant of my mouth. For about two weeks afterward, there was pain in my gums where the dentist did work.I didn't realize until visiting Dr. Lambert for the second opinion, though, that there was a visible wound in my mouth from the last dentist's work. Dr. Lambert said "You have an 'owie' in your gums." I informed him that it was as a result of my deep tissue cleaning, and Dr. Lambert candidly said "I had a feeling that was the case, but I didn't want to say anything until you told me that."He explained to me that the other dentist failed to follow the usual protocol, and that usually with patients who have such inflammation in the gums, it's best to start with a debridement. This procedure removes the large pieces of calculus and tartar from the teeth. The benefit of starting with a debridement before a deep tissue cleaning is that it lets the gums get used to being worked on, and allows the gums a chance to heal, before having them undergo the more comprehensive deep tissue cleaning.Well, Dr. Lambert was right.Fast forward six months, and I returned to Dr. Lambert's office last week for my debridement. No problems here, and my gums recovered great.Then, just the day before yesterday, I came in and got my deep tissue cleaning. And, sure enough, just two days later there's no pain in my gums at all. There certainly aren't any visible wounds, either, and I'm now sold on the proper procedure: debridement first, deep tissue second.As for the deep tissue cleaning itself, I was in the very capable hands of Shay, one of the hygienists who also did my debridement the previous week. She is very knowledgeable and has a great deal of respect for Dr. Lambert's practice.She shared with me a story of her own mother, who was a quadriplegic. Shay had gone all over town, trying to find a dentist to work on her mother, and everybody refused because of her mother's disability, which would require the dentist to stand up the whole time while working on her. Dr. Lambert was the only dentist willing to give her and her mother the time of day, and Dr. Lambert worked on her mother throughout the rest of her life.I could see in her eye just how touched Shay was by Dr. Lambert. She clearly felt very positively of her employer and the office she works at.Shay seems every bit as devoted to the practice now as Dr. Lambert was to her mother. Not only did she do a deep tissue cleaning on half of my mouth as planned, but she also was willing to do the other half of my mouth when I requested it.After the cleaning, she cheerfully informed me that it's a brand new beginning for me, and that my gums will now be back to healthy. What happens next is up to me; she then very knowledgeably informed me on the practices I should utilize to keep my gums healthy.Looking at my gums immediately following the cleaning, there was a noticeable improvement, which has continued to improve even more in the days following the cleaning. It truly is a new beginning, one that I'm grateful for.So, thank you Shay and thank you Dr. Lambert. Thank you for your integrity. Thank you for your passion. And thank you for your devotion.